Leadership that sells

93. How to Build a Durable Business Engine for Lasting Success - with Garrett Delph

In this episode, I sit down with Garrett Delph, CEO of Clarity OPS, who’s spent 25 years streamlining global businesses, turning chaos into clarity, and building systems that empower people to thrive. Garrett shares his philosophy on simplifying the "operational engine room" of business and how sturdy systems and aligned teams drive growth.
We dive into the synergy between leadership and systems, exploring why even the best leaders need robust frameworks to ensure clarity and alignment. Garrett shares actionable insights on spotting operational inefficiencies, crafting clear job descriptions, and understanding the critical role humans play in tech-driven workflows. We even riff on the perfect analogy for business operations—spoiler: it involves baking cakes and aligning bolts on classic cars!
Whether you're scaling a company, troubleshooting operational gaps, or pondering the future of tech in business, this episode is packed with practical advice and big ideas. Garrett’s vision for “Convergent Leadership 360” ties it all together, creating a roadmap for leaders looking to harness the power of systems and people.
Timeline Summary
[00:01] - Garrett’s journey and philosophy: simplifying chaos and building durable business systems.
[02:20] - The “operational engine room” and its impact on breaking through the 9 out of 10 business failure stat.
[06:00] - Why a lack of clarity and communication often derails businesses—and how to fix it.
[10:20] - The DNA of job descriptions: aligning roles with outcomes for seamless teamwork.
[14:00] - Diagnosing business problems through organizational alignment and decision-making clarity.
[20:00] - Humans vs. technology: balancing tech stacks with the irreplaceable power of people.
[27:05] - Convergent Leadership 360: the marriage of leadership and systems for holistic business success.
Links & Resources
Connect with Garrett Delph on LinkedIn: Garrett Delph
Learn more about Clarity OPS: clarityops.co
Follow Garrett’s articles on Medium: Garrett’s Medium
If you enjoyed this episode, please rate, follow, and share the podcast! Your support helps us bring more insightful conversations to leaders and entrepreneurs like you

92. How to Build a Thriving Workplace Culture - with Kristy Pretzinger

In this episode, we explore the intersection of leadership, kindness, and culture-building with Kristy Pretzinger, CEO of WG Content and author of Your Cultural Balance Sheet. Kristy shares her journey from freelance writer to building a successful content company anchored in kindness. She reveals how values like empowerment, curiosity, and joy can shape a thriving workplace and why businesses should prioritize culture as much as profit.
We dive into actionable strategies to foster psychological safety, reduce workplace stress, and encourage innovation. Kristy shares how meditation and mindful breaks have transformed her team's productivity and well-being. Whether you're leading a small team or a global organization, this conversation offers profound insights into creating environments where people—and ideas—flourish.
Episode Highlights[1:04] - Kristy’s journey: from freelance writer to CEO with kindness as a cornerstone.[3:31] - Empowerment, curiosity, kindness, and fun: living company values beyond the laminated card.[7:08] - Fear, love, and leadership: the emotional foundation of a thriving workplace.[15:34] - Vulnerability and authenticity: how to lead effectively without "over-sharing."[22:39] - What is a cultural balance sheet, and why every leader needs one.[26:23] - The power of mindful practices: using meditation and device breaks to improve creativity and focus.[29:00] - The direct link between leadership self-awareness and team performance.
Links & Resources
Learn more about WG Content: wgcontent.com
Connect with Kristy Pretzinger on LinkedIn: Kristy Pretinger
 
Closing RemarksIf you enjoyed this episode, please rate, follow, and share the podcast! Your support helps us bring more insightful conversations like this to your ears.
 

91. How to find and land your ideal sales leadership role - with Richard Washington

Finding the perfect next step in your sales leadership career isn’t about applying for endless job postings—it’s about targeting the right opportunities with precision. In this episode of Leadership That Sells, I sit down with Richard Washington, founder of Tick Talent and author of The Dream 20 ICP Playbook, to discuss a strategic approach to job searching that mirrors the best sales processes.
Richard shares why most job seekers get it wrong and how to flip the script by identifying and engaging with companies before they even post a job. We talk about the importance of niching down, positioning yourself as the solution to a company’s biggest problems, and using an account-based approach to networking that puts you in a league of your own.
If you’re a sales leader looking to take control of your next career move—this episode is a must-listen.
How to land your ideal sales leadership role:
Stop applying, start targeting. Identify 20 companies that align with your ideal challenge profile (ICP) and focus on them.
Position yourself as the solution. Don’t pitch yourself—highlight how you solve high-impact problems for your target companies.
Approach job hunting like a sales process. Use an account-based marketing (ABM) mindset to build relationships before a job even exists.
Lead with value. Share insights, lessons, and advice that demonstrate your expertise rather than just asking for opportunities.
Be strategic and patient. Building the right connections takes time—start your networking efforts long before you need a new role.
Episode highlights:
[04:10] - The biggest mistake sales leaders make when job searching [09:25] - How to craft a compelling LinkedIn headline that attracts the right opportunities [15:40] - Why job hunting is just like B2B sales (and how to leverage that insight) [21:55] - The Dream 20 strategy: How to build a pipeline of ideal roles [28:30] - The mindset shift that turns job seekers into high-value candidates
Links & Resources:
The Dream 20 ICP Playbook by Richard Washington
Connect with Richard Washington on LinkedIn
If this episode helped you, share it with a fellow sales leader, follow the show, and leave us a review!
 

90. How to Build a Lasting Legacy - with Charlie Leichtweis

Most family businesses don’t survive beyond three generations. Less than 3% make it to the fourth. Why? Because growing a business and sustaining a family at the same time is an incredibly complex challenge. In this episode of Leadership That Sells, I sit down with Charlie Likewise, business veteran and author of The Power of Legacy, to uncover the secrets to long-term family business success.
Charlie breaks down the three biggest decision-making areas that determine whether a family business thrives or fails: purpose, direction, and legacy. We explore how generational engagement plays a crucial role in succession planning, why governance is often misunderstood, and the steps every family business leader should take to ensure continuity across generations.
If you’re leading a family business and want to secure its future, this episode is packed with actionable insights.
How to build a lasting family business legacy:
Define your purpose. Align the family and business around a clear mission to guide decision-making.
Engage the next generation early. Start succession planning long before leadership transitions are needed.
Build strong governance. Establish clear structures for decision-making without stifling family relationships.
Prepare for tough conversations. Conflict is inevitable—having open discussions prevents crisis-driven decisions.
Think long-term. Avoid short-term gains that could compromise the business’s future sustainability.
Episode highlights:
[03:10] - The shocking statistic: why 97% of family businesses fail before the fourth generation [08:25] - How to align your family and business around a shared purpose [14:40] - Why governance is misunderstood (and how to make it work for your business) [20:55] - The role of generational engagement in building leadership and succession plans [29:30] - How to balance business sustainability with family expectations
Links & Resources:
The Power of Legacy by Charlie Likewise
Connect with Charlie Likewise at expertsinhow.com
If this episode helped you, share it with a fellow business leader, follow the show, and leave us a review!

89. How to Turn Childhood Dreams into Global Business Success - with Serge Baidin

In this inspiring episode, I sit down with Serge Baidin, a serial entrepreneur and CEO of Bride and Groom Video, to explore how childhood dreams and a relentless drive for success can shape a thriving career. Serge takes us through his journey, from a challenging upbringing in Ukraine to building successful businesses that bring cherished memories to life for thousands of people around the world. Along the way, he shares key insights into leadership, the importance of stepping out of your comfort zone, and why risks are the oxygen of entrepreneurship.
Whether you're a budding entrepreneur or someone seeking inspiration to chase your dreams, Serge’s story is a testament to the power of determination, adaptability, and vision. Tune in to hear his hard-earned lessons on managing teams, building a growth mindset, and creating impact through innovation.
Episode Timeline:[2:22] – Serge introduces himself and shares how his childhood dreams shaped his entrepreneurial spirit.[6:08] – His first job as a construction assistant and the leadership lessons he learned at just 16.[10:45] – From wheelbarrows to websites: Serge’s pivot to becoming a freelance web developer.[15:30] – Why working for a fixed salary scares him and how performance-driven work fuels his motivation.[19:50] – Serge’s take on the transformative power of feedback and the importance of acting decisively.[21:07] – The vision behind Bride and Groom Video and his plans to help preserve memories for future generations.[23:04] – Serge’s one key message for the world: “Today is your best day.”
Links & Resources:
Connect with Serge Baidin on LinkedIn
Learn more about Bride and Groom Video: brideandgroomvideo.com
Explore Serge’s website development company Markup Us: markuppus.com
Closing Note:If you enjoyed this episode, don’t forget to rate, review, and share the podcast. Your support helps us reach more listeners like you. Follow us for more inspiring stories and insights from incredible entrepreneurs around the globe!
 

88. How to Lead with Intention and Build a Vibrant Life with Nicole Greer

In this episode, I’m joined by the extraordinary Nicole Greer, a certified coach, entrepreneur, and race car driver, whose mission is to help individuals energize their lives and build vibrant cultures. Together, we unpack her transformative SHINE framework—a method designed to illuminate the path to personal and professional success by integrating self-awareness, habits, integrity, and energy.
Nicole shares powerful insights on fostering resilience, cultivating grit, and taking actionable steps toward your goals, no matter how big or small. Along the way, we explore why tiny habits make a monumental impact, the art of self-leadership, and how the "six energies" can help you get lit—both figuratively and literally. This conversation is packed with actionable wisdom to help you lead with intention, create meaningful change, and thrive in both life and business.
Episode Highlights:
[00:00:03] - Why feeling stuck could be a sign to build a vibrant culture.[00:02:19] - Nicole’s journey from the restaurant industry to a passion for business and coaching.[00:05:04] - The importance of habits in cultivating resilience and grit.[00:10:04] - “What is it like to experience you?”: The powerful self-assessment question that transforms leadership.[00:14:10] - Integrity in leadership: Balancing accountability with compassion.[00:19:02] - Next right steps: How to break big goals into manageable actions.[00:26:03] - The six energies: Intellectual, emotional, spiritual, physical, social, and financial.[00:34:05] - Nicole’s advice for the world: "Get Lit"—lead with intention and transform the ordinary.
Links & Resources:
Connect with Nicole Greer on LinkedIn: Nicole Greer
Visit Nicole’s website: VibrantCulture.com
If you enjoyed this episode, please don’t forget to rate, review, and share the podcast. Your feedback helps us keep bringing you inspiring stories and actionable insights. Thank you for listening!
 

87. How to Lead Transformational Change - with Lior Arussy

Change is inevitable, but why is it so hard to make it stick? In this episode, I sit down with Lior Arussy, one of the world’s leading experts on customer experience and business transformation, to uncover why most change initiatives fail and what you can do to make sure yours succeeds.
Lior doesn’t just talk about change from a boardroom perspective—he goes deep into the human side of transformation. From understanding why employees resist change to unlocking personal and organizational potential, Lior shares a powerful, bottom-up approach that challenges everything you thought you knew about leadership, identity, and strategy execution.
If you’ve ever struggled with change—whether in business or in life—this conversation is packed with insights that will shift your mindset and help you drive real, lasting transformation.
Episode Highlights
[2:02] – Why most change initiatives fail (hint: it’s not what you think)[3:47] – How employees tie their identity to their job tools—and why that holds them back[5:56] – The power of purpose: Why connecting work to meaning is the real game-changer[7:26] – 9 out of 10 organizations fail at change—Lior explains why[10:06] – Who’s writing your life story? How to take control of your own narrative[14:25] – How cynicism kills transformation (and what to do about it)[17:40] – The importance of fueling resilience with positive feedback[22:21] – The one message Lior would put on 10,000 billboards
Enjoyed the episode?
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How to rebrand your podcast - why I changed the name

🎙️ Welcome to Leadership That Sells!
If you’ve been listening for a while, you’ll notice something’s changed—this podcast has a new name and a sharper focus. We’re now Leadership That Sells, a show dedicated to helping sales managers lead with confidence, drive performance, and unlock their team’s full potential.
Why the shift? After working with sales managers, revenue leaders, and business development pros, it’s clear that great selling doesn’t automatically mean great leadership—yet most new sales managers get little to no leadership training. In a world where AI is changing the sales game, leading people is the real differentiator. Sales leadership is one of the most overlooked yet powerful levers for business growth.
In this episode, I break down:✅ Why the podcast is evolving and what you can expect going forward✅ The critical skills sales managers need to lead and inspire performance✅ Upcoming episodes covering feedback, coaching, accountability, and more✅ How you can develop your leadership skills—whether through self-paced learning, live cohorts, or exclusive masterclasses
👉 Want to lead with confidence and drive better results? Check out The Leadership That Sells Playbook at https://practical-leadership.academy with self-paced courses, live cohorts, and exclusive masterclasses, there’s an option that fits.
🎧 Hit play and let’s dive in.
 

86. How to hire right (by making the right business choices) - with Joe Curtis

In this episode, I sit down with Joe Curtis, founder of several successful recruitment and investment businesses. Joe shares his journey of transitioning from recruitment into entrepreneurship, building a business with a clear vision, and recruiting the right people to help that vision come to life.
Key Topics Covered:
Starting from scratch: Joe details how he launched his first business in marketing recruitment, 11 Investments, and Recruiter Lab, and the key decisions that helped him scale.
The importance of vision in recruitment: Joe explains how telling a compelling story about where the business is going—rather than focusing on where it is—was crucial to attract top talent, even when they were just starting out.
Building an attractive employer brand: Learn how Joe’s businesses developed a strong Glassdoor presence, secured positive Google reviews, and won the Sunday Times Best Place to Work to solidify their reputation and attract talent.
Hiring based on values: Joe shares how they assess potential hires not just for their skill but for their alignment with the company's values—bravery, growth, kindness, and belonging. They believe in creating an environment where people feel they belong.
Why recruitment never stops: Joe reveals that his primary role is recruiting for his own businesses, meeting up to 20 potential hires a week. He stresses the importance of founders staying involved in the recruitment process, even as the business grows.
The long-term approach to talent acquisition: Joe explains the importance of being transparent about company culture and ensuring that potential hires know what to expect before joining. His approach mitigates high attrition rates typical in the recruitment industry.
Key Quotes:
“You’ve got to build the vision and this story for people to come along the ride with you.” — Joe Curtis [00:10:54]
“We are nothing without the people that we hire—literally. There's no business without them.” — Joe Curtis [00:24:11]
“Doing business in a kind way will pay back in dividends over time.” — Joe Curtis [00:27:51]
Actionable Insights:
Create a compelling story for your business: When hiring, don't just sell the present state of your company. Sell the future. Show candidates what role they can play in building something great.
Hire based on values, not just skills: To build a successful company culture, focus on hiring people who align with your company's values. Skills can be taught; values are much harder to instill.
Stay involved in recruitment: As your business grows, it’s easy for founders to step back from the recruitment process. But Joe’s approach shows that staying involved helps ensure you hire the best people, who align with your vision.
Catch the full episode to hear more from Joe Curtis on building vision, leading with kindness, and recruiting the right people to make it all happen!
 

85. How better listening can improve your life and business - with Stan Slovin

In this insightful episode of the Practical Leadership Podcast, Paul Morton sits down with Stan Slovin, wealth management veteran, rock musician, and author of Better Listening. Together, they explore why active listening is a critical, often overlooked skill in both professional and personal settings, and how mastering it can transform your relationships, leadership style, and career success.
Key Takeaways:
Listening to Respond vs. Listening to UnderstandWe’re all guilty of it—waiting for the other person to stop talking so we can jump in with our “brilliant” point. But Stan reveals the real power lies in listening to understand. When you let people empty their bucket, you move from surface conversations to meaningful dialogue.
The Art of Pausing and ReflectingWant to become a better leader? Try pausing before you respond, reflect on what the other person is really saying, and practice empathetic listening. This small change can turn any interaction into a more collaborative, effective conversation.
Hijacking Conversations and How to Avoid ItStan shares some humorous yet painful truths about how we often hijack conversations. His advice? Pause, reflect, and let the other person talk—they might have something crucial to share.
Active Listening as a Leadership SuperpowerWhen leaders actively listen, they can create more impactful connections with their teams, clients, and even family members. Stan’s tips on how to combine active listening with empathy will help you build stronger, more collaborative relationships.
Timestamped Quotes:
00:05:23 – "We’re not listening to understand, we’re listening to respond."Stan explains how this mindset is detrimental to both professional and personal interactions.
00:07:11 – "It’s not just about hearing the words; it’s about listening for the feelings."This insight reveals the deeper layer of effective communication.
00:16:00 – "People leave companies because they don’t feel heard."Stan points out that a lack of listening is a top reason for employee disengagement and turnover.
00:16:57 – "Thank you for finally listening to me."A heartwarming story where a CEO applies Stan's techniques and gets this response from his daughter.
Chapters:
[00:01:00] Introduction to Listening and LeadershipPaul and Stan dive into the critical role that listening plays in effective leadership and how we often fail to do it well.
[00:06:00] The Power of Pausing Before RespondingStan shares practical strategies for leaders to pause and reflect during conversations, creating space for better understanding.
[00:16:30] Real-Life Examples of Better ListeningFrom personal to professional contexts, Stan provides examples where improving listening led to stronger connections and more productive outcomes.
[00:28:30] Practical Tips for Active ListeningLearn the tools you need to become an active listener, from mirroring and summarising to pausing and reflecting.
Actionable Insights:
Pause Before You SpeakTake two seconds to reflect on what’s been said before responding. This gives you time to think and shows the other person you care.
Reflect Back and ClarifyUse phrases like “Tell me more,” or “Help me understand” to encourage deeper dialogue.
Practice EmpathyEmpathy in listening goes beyond hearing words—listen for feelings and context.
Stan Slovin’s approach to better listening isn’t just about improving business relationships. It’s about enhancing every conversation you have, making you a more empathetic, understanding, and impactful leader.
To learn more from Stan and unlock the full power of listening, check out his book Better Listening, now available on Amazon!
https://www.betterlisteningbook.com/

84. How to tell stories with And, But and Therefore - with Park Howell

In this episode of the Practical Leadership Podcast, we’re joined by Park Howell, a storytelling expert, coach, and host of the Business of Story podcast. Park reveals the power of the And, But, Therefore (ABT) framework, a simple yet effective tool that helps leaders, marketers, and salespeople craft compelling stories.
Key Chapters
[00:01:00] Introduction to Park HowellMeet Park Howell, the expert behind the ABT storytelling method. He’s spent decades helping businesses simplify their message and make a lasting impact.
[00:03:06] The ABT Framework ExplainedPark explains how the And, But, Therefore structure is the secret sauce to effective storytelling, dating back to the dawn of time.
[00:07:00] Live Example: Using ABT for Sales ExecutivesPark guides Paul through a real-time demonstration of how to craft a story using ABT, specifically tailored to sales leaders who need to coach their managers more effectively.
[00:17:47] Why ABT is Effective for PresentationsDiscover how this storytelling framework can turn long, unfocused presentations into sharp, persuasive pitches that resonate with your audience.
[00:19:51] Building Trust with ABTHow the ABT structure not only conveys your message clearly but also builds trust with your audience by showing empathy and understanding.
[00:23:00] Storytelling for Business SuccessWhether you’re selling a product or leading a team, the ability to tell clear, compelling stories is a critical leadership tool.
Key Quotes
[00:05:15] "The ABT is the simplest way to tell a story: Agreement, contradiction, and consequence."— Park Howell
[00:06:29] "When you are crafting your ABT, you must always do it from your audience’s point of view. What’s in it for them?"— Park Howell
[00:16:06] "You've promoted a great salesperson, but if they don’t have the skills to manage, you won't get the ROI you need."— Park Howell
Actionable Insights
Master the ABT Framework: If you’re in leadership, sales, or marketing, adopting the ABT framework can sharpen your message and help you communicate more effectively.
Focus on Your Audience: The ABT forces you to think from the perspective of your audience. This shift in focus builds trust and creates stories that resonate deeply.
Use ABT for Presentations: Whether you’ve got 20 minutes or 5, using the ABT structure will help you deliver a concise, powerful message that sticks with your audience.
Resources Mentioned
Park Howell’s ABT Micro-Course: Learn the ABT storytelling framework at businessofstory.com/ABT.
Park’s insights can transform the way you think about storytelling and communication. Tune in to the episode and start crafting stories that drive results.
 
 

83. How to know where you're going - with David Greer

In this episode, I sit down with David J. Greer—entrepreneur, sailor, business coach, and a man who lives life with conscious intention. We talk about everything from scaling businesses to navigating personal challenges, like overcoming alcoholism. Here are the highlights:
40+ Years of Entrepreneurial ExperienceFrom building a software company into a global success to facilitating strategic planning for senior leadership teams, David shares lessons from decades in business.
Overcoming Personal ChallengesDavid opens up about his battle with alcoholism and how hitting rock bottom led to transformational personal growth. "The greatest achievement of my life is getting sober, and it’s something I have to achieve again every day."
Conscious Intention in Life and BusinessAccording to David, one of the most critical lessons he teaches his clients is to live with conscious intention—be deliberate in both personal and professional decisions.
Why Strategic Planning MattersDavid explains the power of strategic planning, drawing from Verne Harnish’s Scaling Up framework, and offers actionable advice on setting and achieving 3-to-5-year goals.
Sailing the Mediterranean for 2 YearsDavid talks about his incredible two-year journey sailing across the Mediterranean with his wife and kids—a bold life choice that forged unforgettable family bonds.
Legacy and Leadership"Leadership is about leading people to a place they wouldn’t get on their own." David emphasizes the importance of servant leadership—helping others succeed as the key to personal and organizational success.
Key Quotes:
"Leadership is not about me. It’s about making others successful."
"Know where you’re going—if you don’t, how can you measure progress?"
David's story is one of perseverance, risk-taking, and conscious decision-making. Whether you’re scaling your business or facing personal obstacles, this episode will challenge you to live—and lead—with purpose.
Ready to gain clarity and strategic direction for your business? David offers a free, one-hour coaching session where you'll walk away with three actionable ideas to accelerate your career or company in the next 90 days. Reach out at coachdjgreer.com.

82. How to turn sales managers into revenue engines

In this episode of The Practical Leadership Podcast, I’m joined by Doug Davidoff, CEO of Lyft Enablement and author of the Revenue Acceleration Framework. Doug is an expert in helping mid-sized companies align their sales, marketing, and customer success teams to drive growth—without the complexity. With over 1,500 companies under his belt, he shares practical, hard-earned wisdom that you can implement immediately to simplify processes and grow faster.
Key Highlights:
Sales Management as a Growth Lever: Doug discusses how most sales managers are accidental managers—they’ve been promoted because they were excellent sellers, not because they’re trained leaders. He explains why sales managers are a critical lever for scaling a business. Without a clear understanding of their role, complexity increases and growth stagnates. (00:03:59)
Simplification Over Complication: Businesses often make things unnecessarily complex by adding processes and steps instead of simplifying them. Doug highlights how doing less but with more focus and intent can lead to greater success. (00:09:02)
The 80/20 Rule in Sales: Doug introduces a new take on the 80/20 rule. Around 10-20% of what your business does is what really matters. Identifying this and doubling down on it is what separates successful companies from the rest. The other 80%? As long as it’s not a disaster, don’t stress it. (00:10:38)
Why Curiosity is Key for Sales Managers: Sales managers need to approach every problem with curiosity instead of judgment. When they manage from a place of curiosity, they create an environment of openness, leading to better problem-solving and team performance. (00:12:25)
Empathy and Flexibility: Doug stresses the importance of empathy in leadership. Sales managers need to understand that each team member is different, and success comes from adapting your coaching style to fit the individual, while maintaining a strong underlying sales process. (00:13:59)
The Power of Process: Doug argues that a well-structured process unlocks creativity, not stifles it. Good management and clear processes enable teams to perform at their best, offering flexibility while maintaining consistency in results. (00:25:35)
Key Quote:"Scale isn't just about getting bigger. It's about getting more predictable with less cost. If you're working harder and seeing less success, you're not scaling—you're just growing inefficiently." – Doug Davidoff (00:07:39)
Chapters and Timestamps:
Introduction to Doug Davidoff and Lyft Enablement – 00:00:00
Accidental Sales Managers: A Critical Growth Lever – 00:03:59
Scaling with Simplicity: Doing Less with More – 00:09:02
The 80/20 Rule: Focus on What Really Matters – 00:10:38
Curiosity Over Judgment in Sales Management – 00:12:25
Empathy and Flexibility in Coaching – 00:13:59
The Power of Process: Structure Unlocks Creativity – 00:25:35
Doug's Closing Thoughts: Play Your Own Game – 00:28:47
Connect with Doug Davidoff:
Website: lfftenablement.com
LinkedIn: Doug Davidoff

81. How fulfillment is the key to impact - with Colleen Slaughter

Are you successful but unfulfilled? Chasing goals but feeling empty inside? Colleen Slaughter knows that fulfilment, not just success, is the real key to making an impact. This episode dives into how to align purpose with leadership, tapping into deeper fulfillment that fuels both personal and professional transformation.
Episode Highlights
From Kentucky to France: Overcoming the 'Not Good Enough' (00:01:02)Colleen shares her journey from small-town Kentucky to France with no job or money, and the insecurities she faced along the way. This is where we first learn about the powerful forces that drove her—a need to succeed mixed with a fear of failure."I was an insecure overachiever. I had the NG's—the 'not good enoughs'.” - (00:01:24)
The Dark Side of Drive (00:03:02)A relentless drive can backfire, especially when self-expectation becomes too harsh. Colleen shares how the same energy that pushes her to succeed can also create challenges in her relationships."When I'm hard on myself, I can be hard on others. It makes it harder for people to be around me." - (00:03:02)
Balancing Strengths and Self-Awareness (00:05:01)Recognising your strengths is vital, but overusing them can push people away. Colleen explores how self-awareness and knowing when to dial things back can make you a better leader."Being aware of your traits allows you to avoid alienating others, while still pushing yourself to grow." - (00:05:43)
The Power of Imperfection: Mandela’s Mindset (00:07:19)Perfection is a myth. Colleen references one of her favourite quotes from Nelson Mandela: “I never lose, I either win or I learn.” This mindset shift is crucial for leaders who need to focus on growth over perfection."Failure is just a lesson disguised." - (00:07:39)
Leadership Through Love and Duty (00:13:32)Paul and Colleen dive into the uncomfortable territory of discussing love in leadership, drawing on C.S. Lewis' four types of love to highlight the importance of Agape—selfless love."Agape is the selfless willing of good for others. And any leadership approach has to come from that place." - (00:15:00)
Purpose Beyond the Paycheck (00:16:30)Fulfilment comes from within, not from external markers like money or titles. Leaders who find this alignment make more significant impacts and inspire their teams to do the same."I have the cars, the houses, but I'm miserable—so clearly, it’s not the outside trappings that bring joy." - (00:16:55)
Colleen’s Three-Step Framework for Fulfillment (00:19:02)
Clarify Your Values: Know what matters to you at the core.
Commit to One Practice: Choose one value and focus on living it daily.
Remember Your Worth: Fulfillment comes when actions align with who you truly are.
"Fulfillment isn't a 'one and done'—it’s about living your values every day." - (00:22:11)
Resilience and Patience: The Unsexy Truth (00:24:22)Colleen admits that she struggles with patience, but it’s a core part of resilience. Being patient with yourself and others builds the foundation for long-term success."Patience serves a purpose larger than just achieving goals—it helps draw people in, aligning them with a bigger mission." - (00:24:25)
Key Quotes
"You can't give what you don't have. If you're not fulfilled, how will you impact others?" - (00:25:58)
"Leadership isn’t about being the vessel; it's about becoming the conduit." - (00:14:34)
Chapters
00:01:02 – From Kentucky to France: Overcoming the 'Not Good Enough'
00:03:02 – The Dark Side of Drive
00:05:01 – Balancing Strengths and Self-Awareness
00:07:19 – The Power of Imperfection: Mandela’s Mindset
00:13:32 – Leadership Through Love and Duty
00:16:30 – Purpose Beyond the Paycheck
00:19:02 – Colleen’s Three-Step Framework for Fulfillment
00:24:22 – Resilience and Patience: The Unsexy Truth
Call to ActionIf you want to align your values with your leadership practice, explore more about Colleen Slaughter’s work on BolderMoves.com. You can also find her on LinkedIn for her weekly insights on bold leadership.
https://www.linkedin.com/in/colleenslaughter/ 
 

80 How to Grow - with John Gallagher

In this episode, I am joined by John Gallagher, an executive coach, host of the Uncommon Leader Podcast, and creator of Champions Brew, to explore the principles of leadership, personal growth, and the importance of intentionality.Drawing on over 25 years of leadership experience, John shares practical frameworks for transforming leaders and organisations, from developing personal discipline to cultivating leaders who inspire and equip others.We discuss how leaders can raise the average of those around them, creating high-performing teams with purpose.John also reflects on the importance of faith and family, showing how personal and professional growth are deeply interconnected.Key Quotes:"Good intentions without discipline lead to excuses, but good discipline with intention leads to excellence." —John Gallagher [00:18:14]"You are the average of the five people you spend the most time with. So look at your circle and raise the average." —John Gallagher [00:26:20]Chapter Breakdown and Timestamps:John Gallagher's Leadership Journey [00:00:57]John reflects on his 25-year journey into leadership and the influence of John Maxwell’s 21 Irrefutable Laws of Leadership.The Importance of Family and Relationships [00:03:38]John talks about his Irish roots, a recent family reunion, and the importance of nurturing relationships with loved ones.Defining Leadership and Influence [00:09:52]John shares his simple definition of leadership as influence and how he applies this philosophy in coaching others.The Pain of Change vs. Staying the Same [00:11:22]Through a metaphor about a chirping smoke detector, John illustrates the necessity of making uncomfortable decisions to achieve growth.The Seven Steps to Personal Growth [00:15:55]John outlines his seven-step framework for growth, covering decision-making, discipline, and the need for continuous reflection.Intentionality in Leadership and Faith [00:22:00]John explains how his faith drives his leadership approach, emphasizing how core values like love and empathy are key to influencing others without being overbearing.Raising the Average in Leadership [00:26:00]Inspired by Jim Rohn’s famous quote, John challenges leaders to constantly raise the average of the people they surround themselves with and those they influence.Future Projects and Personal Growth [00:27:40]John reveals his upcoming book, Excellence Only Happens on Purpose, and his commitment to continuous growth in all aspects of life.Actionable Insights:Embrace Discipline with Intention: Focus on consistent daily habits—whether in leadership, fitness, or family life—that align with your long-term goals.Raise the Average: Surround yourself with people who challenge and inspire you to grow. Be the kind of leader who raises the average in every room you enter.Make the Tough Decisions: Whether in life or leadership, growth comes when the pain of staying the same becomes greater than the pain of change.For more wisdom from John Gallagher, check out his podcast, Uncommon Leader, or subscribe to his Champions Brew newsletter:https://www.coachjohngallagher.com/________________________________________When you’re ready to take the next step in empowering your managers and driving team performance, I’m here to help with the fast-to-deploy, high-impact Practical Leadership Playbook course.2 x 30 minutes a week over 9 weeks – live expert led virtual sessions + group coaching to deal with the real challenges. This program is designed to turn your managers into confident, effective leaders who inspire their teams to excel.In the meantime, you can start making an impact right away:>>> Download your free guide: ‘5 Steps to Transform Your 1-to-1s’Discover practical strategies to make these key meetings much more meaningful and productive. (Hint: track them in a shared doc, put 15 mins planning + 30 mins meeting in both your calendars recurring, follow a set, repeating agenda.)If you have any questions or want to explore how the Playbook course can work for your organisation, don’t hesitate to reach out!https://practical-leadership.academy/

79 How to know when you have the right answer - with Adam Boddison CEO Association for Project Management

In this episode, we dive deep into the art of decision-making with Adam Boddison, a leader with extensive experience in project management. Together, we explore how managers and leaders can develop confidence in knowing when they’ve found the right answer. Decision-making is a crucial skill for any leader, and Adam shares practical strategies and insights that help clarify this often complex process.
Key Takeaways:
Decision-Making Isn’t Just About Data
Adam emphasizes that while data is important, relying solely on it can lead to indecision. Leaders need to combine data with intuition, experience, and context to arrive at well-rounded decisions.
The Importance of Asking the Right Questions
Before making a decision, leaders should focus on asking the right questions. Adam discusses how framing a problem correctly can uncover the most valuable insights, leading to better outcomes.
Confidence in Uncertainty
No decision will ever be 100% risk-free. Adam talks about how leaders must learn to be comfortable with uncertainty and trust in their judgment, even when all the answers aren’t immediately clear.
Knowing When to Act
One of the biggest challenges leaders face is knowing when to make a decision and when to wait for more information. Adam shares his approach to balancing urgency with patience, ensuring that decisions are made with both speed and care.
The Role of Collaboration in Decision-Making
Decision-making doesn’t happen in a vacuum. Adam highlights the importance of involving your team and stakeholders in the process. Collaboration brings diverse perspectives that can illuminate blind spots and lead to more robust decisions.
 
 
Memorable Quotes:
"Data gives you part of the picture, but if you wait for all the data, you might miss the window to act."
"Asking the right questions upfront changes everything—it’s about framing the problem correctly."
"It’s not about eliminating uncertainty, it’s about leading with confidence in the face of it."
 
 
Actionable Insights:
Trust your instincts: Data is important, but your experience and gut feelings are crucial too. Use them together to guide your decisions.
Collaborate effectively: Don’t make decisions in isolation. Seek input from your team to get a broader perspective.
Be decisive: Don’t wait for perfect information—it rarely exists. Learn to make decisions with the information you have.
 
https://www.apm.org.uk/about-us/profile/professor-adam-boddison/
https://www.linkedin.com/in/adamboddison
_______________________________________________________________
When you're ready to take the next step in empowering your managers and driving team performance, I'm here to help with the fast-to-deploy, high-impact Practical Leadership Playbook course.
2 x 30 minutes a week over 9 weeks - live expert led virtual sessions + group coaching to deal with the real challenges.
 
This program is designed to turn your managers into confident, effective leaders who inspire their teams to excel.
In the meantime, you can start making an impact right away:
>>> Download your free guide: '5 Steps to Transform Your 1-to-1s'
Discover practical strategies to make these key meetings much more meaningful and productive. (Hint: track them in a shared doc, put 15 mins planning + 30 mins meeting in both your calendars recurring, follow a set, repeating agenda.)
If you have any questions or want to explore how the Playbook course can work for your organisation, don’t hesitate to reach out!
https://practical-leadership.academy/

78. How to hire better - skills first - with Mark Smith Ph.D

Today, I had the pleasure of speaking with Mark Smith, a respected HR consultant with a PhD in organisational psychology. Mark is also the author of "A Better Choice: The Manager’s Guide to Skills First Hiring." We dive deep into the realm of hiring and uncover how adopting a skills-first approach can significantly improve your hiring success.
In this episode, Mark shares his extensive experience in talent acquisition and organisational assessments, offering practical advice and insights for leaders looking to enhance their hiring practices. Here’s a brief overview of what we discussed:
Introduction to skills-first hiring
Mark begins by explaining the essence of skills-first hiring, emphasising the importance of evaluating candidates based on their skills, abilities, and motivations rather than their educational background or years of experience. This approach is designed to identify the best fit for the job and the organisation.
Challenges of traditional hiring practices
We discuss the common pitfalls of traditional hiring practices, such as over-reliance on education and experience as indicators of job performance. Mark highlights how these criteria can often be misleading and suggests more effective alternatives.
Structured interview processes
One of the key takeaways from our conversation is the importance of structured interviews. Mark explains how asking consistent questions and evaluating responses in a standardised manner can enhance the reliability and validity of the interview process.
Role play assessments and pattern disruption
Mark introduces the concept of role play assessments and pattern disruption to reveal true candidate capabilities. By simulating realistic work scenarios and introducing unexpected changes, employers can better gauge how candidates handle real-world challenges.
Final tips and takeaways
As we wrap up, Mark shares his top recommendations for hiring managers looking to adopt a skills-first approach. From leveraging technology to streamlining the interview process, these tips are designed to help you make more informed and effective hiring decisions.
Join us for an insightful discussion packed with practical advice to improve your hiring strategy. Whether you're a seasoned HR professional or a new manager, this episode offers valuable insights to help you hire better.
Key Quotes and Timings:
 
"The bad hire typically occurs because it's a bad personality fit" (00:07:57 - 00:08:05) Mark highlights that most hiring mistakes stem from personality mismatches rather than a lack of knowledge or skills.
"And if you're hiring, you shouldn't really care where the knowledge, where the skills came from" (00:27:41 - 00:28:00) Emphasising the importance of skills over traditional educational credentials, Mark suggests focusing on what candidates can do rather than where they learned it.
"How are you going to respond to kind of a realistic work situation" (00:17:01 - 00:17:23) Mark discusses the value of role play assessments in revealing how candidates handle practical job scenarios, providing a more accurate picture of their abilities.
"Revealing true skills through pattern disruption" (00:19:00 - 00:19:14) Introducing unexpected changes in assessments helps uncover candidates' adaptability and problem-solving skills, crucial for many roles today.
 
For more details and resources mentioned in this episode, check out the links in the description. Don't forget to subscribe to the Practical Leadership Podcast for more insights and interviews with industry experts.
Find Mark here: https://www.abetterchoicehire.com/mark-smith

77. How to scale your family and career - with Aaron Ross

In this episode, I had the pleasure of chatting with Aaron Ross. Aaron is an entrepreneur, keynote speaker, and renowned author of "Predictable Revenue" and "From Impossible to Inevitable." He's a father of ten and has an incredible story to share.In our conversation, we dive into the chaos and beauty of Aaron's life, focusing on his experiences balancing a massive family with his professional aspirations. Aaron talks about his journey from working at Salesforce to creating a successful sales system, and how his family motivated him to achieve financial success.Key Points and Frameworks:Hypergrowth Model: Aaron describes his family's growth as hypergrowth, drawing a parallel between scaling a business and scaling a family.Emotional Intelligence: He emphasises the importance of emotional intelligence in navigating the complexities of life and work. Aaron believes that emotional intelligence will be a crucial skill for future success.Love as a Practice: Aaron shares his insights on love, viewing it as a skill to be practiced rather than just a feeling. This perspective has been shaped by his experiences raising a diverse and dynamic family.Constraints and Determination: Aaron discusses how constraints, like having a large family, forced him to be laser-focused and determined in his professional life. He prefers the term "determination" over "discipline," emphasising the importance of doing what feels right and following one's intuition.Nonlinear Path to Success: Aaron's career and personal life are marked by a nonlinear journey, where he often had to jump in feet first and figure things out as he went along. This approach led to many successes, despite initial uncertainties.Memorable Quotes:"We hyper-scaled the family." – Aaron Ross, discussing the rapid growth of his family. (00:03:02)"Emotional intelligence will be one of the defining skills for future success." – Aaron Ross, on the importance of emotional intelligence. (00:08:20)"Love is a skill, not a feeling." – Aaron Ross, sharing his perspective on love and relationships. (00:09:49)"Life is so weird." – Aaron Ross, summarising his view on the unpredictability of life. (00:49:51)"Everyone's doing their best, even when it doesn't look like it, including yourself." – Aaron Ross, emphasising the importance of practicing acceptance and appreciation. (00:50:34)Tune in to hear Aaron Ross's fascinating insights and stories. Whether you're a leader, parent, or both, there's plenty to learn from his experiences!

76. How to grow faster with ’real’ HR- with Louise Kennedy MD of Oculus HR

In this episode of the Practical Leadership Podcast, I chat with Louise Kennedy, the dynamic Managing Director of Oculus HR. Louise has built her career around 'real' HR, moving beyond the typical transactional functions to create meaningful, growth-oriented HR strategies.We dive deep into her journey, from her early days in manufacturing to establishing her award-winning HR consultancy. Louise shares how Oculus HR supports businesses of all sizes, focusing on creating robust cultures and sustainable growth.We explore several key models and methods that Louise and her team use to transform HR from a back-office function to a pivotal component of business success. One of the standout programs discussed is the "Rising Stars" program, designed to identify and nurture high-potential employees, ensuring they are equipped to lead the company forward.Louise emphasizes the importance of understanding and addressing employee personal challenges, promoting emotional intelligence, and fostering a positive, inclusive culture. Her insights on how to prioritize personal well-being for success are particularly resonant, as she believes that a leader's health and balance are crucial to their effectiveness.Join us as we uncover the secrets behind 'real' HR and how it can drive your business to new heights.Key elements from the episode1. Understanding employee personal challenges"You don't know what people have gone through before they come to work. For instance, we had an employee whose wife was diagnosed with ADHD and autism, and it significantly impacted his work life." (17:22)Louise stresses the importance of recognising the personal challenges employees face and creating a supportive environment to help them manage these challenges effectively.2. Empowering employees' leadership role"We implement emotional intelligence assessments and training, focusing on self-confidence, resilience, and optimism to build better leaders." (11:13)Louise talks about how developing emotional intelligence in leaders is crucial for fostering a respectful and effective work environment, which in turn empowers employees to take on leadership roles confidently.3. Inside a 'rising star' program"Our Rising Stars program identifies high-potential employees and supports their development through emotional intelligence training, mentorship, and project assignments." (13:50)This program is designed to cultivate future leaders by providing structured growth opportunities and aligning their development with the company’s strategic goals.4. Prioritise personal well-being for success"Nourish your body and nurture your soul. Over the past 18 months, I've incorporated yoga, walking, and other activities into my routine to become the best version of myself." (22:37)Louise underscores the importance of personal well-being, advocating for practices that enhance physical and mental health as foundational to professional success and leadership effectiveness.This episode is packed with practical advice and real-world examples that illustrate how HR can be a driving force in business growth. Don’t miss out on Louise Kennedy’s invaluable insights into creating a thriving, people-centric organisation.

75. How to build with the exit in mind - Laurie Barkman - The Business Transition Sherpa

Today, we dive into the essential topic of building a business with the end in mind. My guest is Laurie Barkman, author of the Business Transition Handbook and a seasoned Business Transition Sherpa. Laurie shares invaluable insights and strategies on preparing for a successful business exit. Whether you're a new entrepreneur or a seasoned business owner, this episode is packed with practical advice to help you plan your business journey from start to finish.Laurie begins by explaining the concept of a Business Transition Sherpa. Think of a Sherpa guiding climbers up Mount Everest. Laurie provides similar guidance, but for business owners navigating the complex terrain of succession planning and business transitions. She emphasises that the process should start early, ideally years before the actual exit, to ensure a seamless and profitable transition.One of the key frameworks Laurie discusses is the "three-legged stool" of business readiness. This includes personal readiness, business readiness, and financial readiness. She highlights the importance of evaluating these areas regularly to identify any gaps or risks that could impact the business's value or the owner's ability to exit successfully.Laurie also talks about the significance of understanding what makes a business saleable. It's not just about having a profitable company but also about having transferable value that buyers find attractive. This includes having solid operational systems, a reliable customer base, and minimizing risks that could deter potential buyers.Another critical point Laurie makes is about the emotional aspect of selling a business. For many owners, their business is like a child, making the decision to sell highly emotional. Laurie addresses the need to balance logic and emotion in business decisions, ensuring that the head, heart, and wallet are all considered.Key Elements DiscussedBalancing logic and emotion in businessLaurie mentions, "There's an emotional component to this as well, right? That's the heart and it's hard. You know, they've built the business or they've inherited the business." (14:51)She emphasises that while the financial and strategic aspects of selling are crucial, addressing the emotional side is equally important to avoid future regrets.Think like a buyer"If we understand and can think like a buyer and look at our business from the outside in like a buyer, you'll be better off." (8:20)Laurie advises business owners to view their business through the lens of a potential buyer to identify and mitigate risks that could lower the business's value.Understanding what makes a business saleableLaurie explains, "What problem does your company solve for another company? Buyers decide the price and the private market." (7:31)She stresses the importance of creating a business that is not only profitable but also has transferable value and solves significant problems for its potential buyers.What is a business transition sherpa?Laurie describes her role: "It is someone who cares so much about the experience of business owners on their journey... I'm guiding my business owner clients and people all over the world how to maximize that experience so they can have an exit without regret." (00:18)As a Business Transition Sherpa, Laurie helps business owners navigate the complexities of succession planning, ensuring they are well-prepared for a successful exit.Tune in to hear Laurie Barkman's expert advice on building with the exit in mind, ensuring that your business journey is well-planned and profitable. You can find Laurie and her resources at https://thebusinesstransitionsherpa.com/.