Practical Leadership Podcast

86. How to hire right (by making the right business choices) - with Joe Curtis

In this episode, I sit down with Joe Curtis, founder of several successful recruitment and investment businesses. Joe shares his journey of transitioning from recruitment into entrepreneurship, building a business with a clear vision, and recruiting the right people to help that vision come to life.
Key Topics Covered:
Starting from scratch: Joe details how he launched his first business in marketing recruitment, 11 Investments, and Recruiter Lab, and the key decisions that helped him scale.
The importance of vision in recruitment: Joe explains how telling a compelling story about where the business is going—rather than focusing on where it is—was crucial to attract top talent, even when they were just starting out.
Building an attractive employer brand: Learn how Joe’s businesses developed a strong Glassdoor presence, secured positive Google reviews, and won the Sunday Times Best Place to Work to solidify their reputation and attract talent.
Hiring based on values: Joe shares how they assess potential hires not just for their skill but for their alignment with the company's values—bravery, growth, kindness, and belonging. They believe in creating an environment where people feel they belong.
Why recruitment never stops: Joe reveals that his primary role is recruiting for his own businesses, meeting up to 20 potential hires a week. He stresses the importance of founders staying involved in the recruitment process, even as the business grows.
The long-term approach to talent acquisition: Joe explains the importance of being transparent about company culture and ensuring that potential hires know what to expect before joining. His approach mitigates high attrition rates typical in the recruitment industry.
Key Quotes:
“You’ve got to build the vision and this story for people to come along the ride with you.” — Joe Curtis [00:10:54]
“We are nothing without the people that we hire—literally. There's no business without them.” — Joe Curtis [00:24:11]
“Doing business in a kind way will pay back in dividends over time.” — Joe Curtis [00:27:51]
Actionable Insights:
Create a compelling story for your business: When hiring, don't just sell the present state of your company. Sell the future. Show candidates what role they can play in building something great.
Hire based on values, not just skills: To build a successful company culture, focus on hiring people who align with your company's values. Skills can be taught; values are much harder to instill.
Stay involved in recruitment: As your business grows, it’s easy for founders to step back from the recruitment process. But Joe’s approach shows that staying involved helps ensure you hire the best people, who align with your vision.
Catch the full episode to hear more from Joe Curtis on building vision, leading with kindness, and recruiting the right people to make it all happen!
 

85. How better listening can improve your life and business - with Stan Slovin

In this insightful episode of the Practical Leadership Podcast, Paul Morton sits down with Stan Slovin, wealth management veteran, rock musician, and author of Better Listening. Together, they explore why active listening is a critical, often overlooked skill in both professional and personal settings, and how mastering it can transform your relationships, leadership style, and career success.
Key Takeaways:
Listening to Respond vs. Listening to UnderstandWe’re all guilty of it—waiting for the other person to stop talking so we can jump in with our “brilliant” point. But Stan reveals the real power lies in listening to understand. When you let people empty their bucket, you move from surface conversations to meaningful dialogue.
The Art of Pausing and ReflectingWant to become a better leader? Try pausing before you respond, reflect on what the other person is really saying, and practice empathetic listening. This small change can turn any interaction into a more collaborative, effective conversation.
Hijacking Conversations and How to Avoid ItStan shares some humorous yet painful truths about how we often hijack conversations. His advice? Pause, reflect, and let the other person talk—they might have something crucial to share.
Active Listening as a Leadership SuperpowerWhen leaders actively listen, they can create more impactful connections with their teams, clients, and even family members. Stan’s tips on how to combine active listening with empathy will help you build stronger, more collaborative relationships.
Timestamped Quotes:
00:05:23 – "We’re not listening to understand, we’re listening to respond."Stan explains how this mindset is detrimental to both professional and personal interactions.
00:07:11 – "It’s not just about hearing the words; it’s about listening for the feelings."This insight reveals the deeper layer of effective communication.
00:16:00 – "People leave companies because they don’t feel heard."Stan points out that a lack of listening is a top reason for employee disengagement and turnover.
00:16:57 – "Thank you for finally listening to me."A heartwarming story where a CEO applies Stan's techniques and gets this response from his daughter.
Chapters:
[00:01:00] Introduction to Listening and LeadershipPaul and Stan dive into the critical role that listening plays in effective leadership and how we often fail to do it well.
[00:06:00] The Power of Pausing Before RespondingStan shares practical strategies for leaders to pause and reflect during conversations, creating space for better understanding.
[00:16:30] Real-Life Examples of Better ListeningFrom personal to professional contexts, Stan provides examples where improving listening led to stronger connections and more productive outcomes.
[00:28:30] Practical Tips for Active ListeningLearn the tools you need to become an active listener, from mirroring and summarising to pausing and reflecting.
Actionable Insights:
Pause Before You SpeakTake two seconds to reflect on what’s been said before responding. This gives you time to think and shows the other person you care.
Reflect Back and ClarifyUse phrases like “Tell me more,” or “Help me understand” to encourage deeper dialogue.
Practice EmpathyEmpathy in listening goes beyond hearing words—listen for feelings and context.
Stan Slovin’s approach to better listening isn’t just about improving business relationships. It’s about enhancing every conversation you have, making you a more empathetic, understanding, and impactful leader.
To learn more from Stan and unlock the full power of listening, check out his book Better Listening, now available on Amazon!
https://www.betterlisteningbook.com/

84. How to tell stories with And, But and Therefore - with Park Howell

In this episode of the Practical Leadership Podcast, we’re joined by Park Howell, a storytelling expert, coach, and host of the Business of Story podcast. Park reveals the power of the And, But, Therefore (ABT) framework, a simple yet effective tool that helps leaders, marketers, and salespeople craft compelling stories.
Key Chapters
[00:01:00] Introduction to Park HowellMeet Park Howell, the expert behind the ABT storytelling method. He’s spent decades helping businesses simplify their message and make a lasting impact.
[00:03:06] The ABT Framework ExplainedPark explains how the And, But, Therefore structure is the secret sauce to effective storytelling, dating back to the dawn of time.
[00:07:00] Live Example: Using ABT for Sales ExecutivesPark guides Paul through a real-time demonstration of how to craft a story using ABT, specifically tailored to sales leaders who need to coach their managers more effectively.
[00:17:47] Why ABT is Effective for PresentationsDiscover how this storytelling framework can turn long, unfocused presentations into sharp, persuasive pitches that resonate with your audience.
[00:19:51] Building Trust with ABTHow the ABT structure not only conveys your message clearly but also builds trust with your audience by showing empathy and understanding.
[00:23:00] Storytelling for Business SuccessWhether you’re selling a product or leading a team, the ability to tell clear, compelling stories is a critical leadership tool.
Key Quotes
[00:05:15] "The ABT is the simplest way to tell a story: Agreement, contradiction, and consequence."— Park Howell
[00:06:29] "When you are crafting your ABT, you must always do it from your audience’s point of view. What’s in it for them?"— Park Howell
[00:16:06] "You've promoted a great salesperson, but if they don’t have the skills to manage, you won't get the ROI you need."— Park Howell
Actionable Insights
Master the ABT Framework: If you’re in leadership, sales, or marketing, adopting the ABT framework can sharpen your message and help you communicate more effectively.
Focus on Your Audience: The ABT forces you to think from the perspective of your audience. This shift in focus builds trust and creates stories that resonate deeply.
Use ABT for Presentations: Whether you’ve got 20 minutes or 5, using the ABT structure will help you deliver a concise, powerful message that sticks with your audience.
Resources Mentioned
Park Howell’s ABT Micro-Course: Learn the ABT storytelling framework at businessofstory.com/ABT.
Park’s insights can transform the way you think about storytelling and communication. Tune in to the episode and start crafting stories that drive results.
 
 

83. How to know where you're going - with David Greer

In this episode, I sit down with David J. Greer—entrepreneur, sailor, business coach, and a man who lives life with conscious intention. We talk about everything from scaling businesses to navigating personal challenges, like overcoming alcoholism. Here are the highlights:
40+ Years of Entrepreneurial ExperienceFrom building a software company into a global success to facilitating strategic planning for senior leadership teams, David shares lessons from decades in business.
Overcoming Personal ChallengesDavid opens up about his battle with alcoholism and how hitting rock bottom led to transformational personal growth. "The greatest achievement of my life is getting sober, and it’s something I have to achieve again every day."
Conscious Intention in Life and BusinessAccording to David, one of the most critical lessons he teaches his clients is to live with conscious intention—be deliberate in both personal and professional decisions.
Why Strategic Planning MattersDavid explains the power of strategic planning, drawing from Verne Harnish’s Scaling Up framework, and offers actionable advice on setting and achieving 3-to-5-year goals.
Sailing the Mediterranean for 2 YearsDavid talks about his incredible two-year journey sailing across the Mediterranean with his wife and kids—a bold life choice that forged unforgettable family bonds.
Legacy and Leadership"Leadership is about leading people to a place they wouldn’t get on their own." David emphasizes the importance of servant leadership—helping others succeed as the key to personal and organizational success.
Key Quotes:
"Leadership is not about me. It’s about making others successful."
"Know where you’re going—if you don’t, how can you measure progress?"
David's story is one of perseverance, risk-taking, and conscious decision-making. Whether you’re scaling your business or facing personal obstacles, this episode will challenge you to live—and lead—with purpose.
Ready to gain clarity and strategic direction for your business? David offers a free, one-hour coaching session where you'll walk away with three actionable ideas to accelerate your career or company in the next 90 days. Reach out at coachdjgreer.com.

82. How to turn sales managers into revenue engines

In this episode of The Practical Leadership Podcast, I’m joined by Doug Davidoff, CEO of Lyft Enablement and author of the Revenue Acceleration Framework. Doug is an expert in helping mid-sized companies align their sales, marketing, and customer success teams to drive growth—without the complexity. With over 1,500 companies under his belt, he shares practical, hard-earned wisdom that you can implement immediately to simplify processes and grow faster.
Key Highlights:
Sales Management as a Growth Lever: Doug discusses how most sales managers are accidental managers—they’ve been promoted because they were excellent sellers, not because they’re trained leaders. He explains why sales managers are a critical lever for scaling a business. Without a clear understanding of their role, complexity increases and growth stagnates. (00:03:59)
Simplification Over Complication: Businesses often make things unnecessarily complex by adding processes and steps instead of simplifying them. Doug highlights how doing less but with more focus and intent can lead to greater success. (00:09:02)
The 80/20 Rule in Sales: Doug introduces a new take on the 80/20 rule. Around 10-20% of what your business does is what really matters. Identifying this and doubling down on it is what separates successful companies from the rest. The other 80%? As long as it’s not a disaster, don’t stress it. (00:10:38)
Why Curiosity is Key for Sales Managers: Sales managers need to approach every problem with curiosity instead of judgment. When they manage from a place of curiosity, they create an environment of openness, leading to better problem-solving and team performance. (00:12:25)
Empathy and Flexibility: Doug stresses the importance of empathy in leadership. Sales managers need to understand that each team member is different, and success comes from adapting your coaching style to fit the individual, while maintaining a strong underlying sales process. (00:13:59)
The Power of Process: Doug argues that a well-structured process unlocks creativity, not stifles it. Good management and clear processes enable teams to perform at their best, offering flexibility while maintaining consistency in results. (00:25:35)
Key Quote:"Scale isn't just about getting bigger. It's about getting more predictable with less cost. If you're working harder and seeing less success, you're not scaling—you're just growing inefficiently." – Doug Davidoff (00:07:39)
Chapters and Timestamps:
Introduction to Doug Davidoff and Lyft Enablement – 00:00:00
Accidental Sales Managers: A Critical Growth Lever – 00:03:59
Scaling with Simplicity: Doing Less with More – 00:09:02
The 80/20 Rule: Focus on What Really Matters – 00:10:38
Curiosity Over Judgment in Sales Management – 00:12:25
Empathy and Flexibility in Coaching – 00:13:59
The Power of Process: Structure Unlocks Creativity – 00:25:35
Doug's Closing Thoughts: Play Your Own Game – 00:28:47
Connect with Doug Davidoff:
Website: lfftenablement.com
LinkedIn: Doug Davidoff

81. How fulfillment is the key to impact - with Colleen Slaughter

Are you successful but unfulfilled? Chasing goals but feeling empty inside? Colleen Slaughter knows that fulfilment, not just success, is the real key to making an impact. This episode dives into how to align purpose with leadership, tapping into deeper fulfillment that fuels both personal and professional transformation.
Episode Highlights
From Kentucky to France: Overcoming the 'Not Good Enough' (00:01:02)Colleen shares her journey from small-town Kentucky to France with no job or money, and the insecurities she faced along the way. This is where we first learn about the powerful forces that drove her—a need to succeed mixed with a fear of failure."I was an insecure overachiever. I had the NG's—the 'not good enoughs'.” - (00:01:24)
The Dark Side of Drive (00:03:02)A relentless drive can backfire, especially when self-expectation becomes too harsh. Colleen shares how the same energy that pushes her to succeed can also create challenges in her relationships."When I'm hard on myself, I can be hard on others. It makes it harder for people to be around me." - (00:03:02)
Balancing Strengths and Self-Awareness (00:05:01)Recognising your strengths is vital, but overusing them can push people away. Colleen explores how self-awareness and knowing when to dial things back can make you a better leader."Being aware of your traits allows you to avoid alienating others, while still pushing yourself to grow." - (00:05:43)
The Power of Imperfection: Mandela’s Mindset (00:07:19)Perfection is a myth. Colleen references one of her favourite quotes from Nelson Mandela: “I never lose, I either win or I learn.” This mindset shift is crucial for leaders who need to focus on growth over perfection."Failure is just a lesson disguised." - (00:07:39)
Leadership Through Love and Duty (00:13:32)Paul and Colleen dive into the uncomfortable territory of discussing love in leadership, drawing on C.S. Lewis' four types of love to highlight the importance of Agape—selfless love."Agape is the selfless willing of good for others. And any leadership approach has to come from that place." - (00:15:00)
Purpose Beyond the Paycheck (00:16:30)Fulfilment comes from within, not from external markers like money or titles. Leaders who find this alignment make more significant impacts and inspire their teams to do the same."I have the cars, the houses, but I'm miserable—so clearly, it’s not the outside trappings that bring joy." - (00:16:55)
Colleen’s Three-Step Framework for Fulfillment (00:19:02)
Clarify Your Values: Know what matters to you at the core.
Commit to One Practice: Choose one value and focus on living it daily.
Remember Your Worth: Fulfillment comes when actions align with who you truly are.
"Fulfillment isn't a 'one and done'—it’s about living your values every day." - (00:22:11)
Resilience and Patience: The Unsexy Truth (00:24:22)Colleen admits that she struggles with patience, but it’s a core part of resilience. Being patient with yourself and others builds the foundation for long-term success."Patience serves a purpose larger than just achieving goals—it helps draw people in, aligning them with a bigger mission." - (00:24:25)
Key Quotes
"You can't give what you don't have. If you're not fulfilled, how will you impact others?" - (00:25:58)
"Leadership isn’t about being the vessel; it's about becoming the conduit." - (00:14:34)
Chapters
00:01:02 – From Kentucky to France: Overcoming the 'Not Good Enough'
00:03:02 – The Dark Side of Drive
00:05:01 – Balancing Strengths and Self-Awareness
00:07:19 – The Power of Imperfection: Mandela’s Mindset
00:13:32 – Leadership Through Love and Duty
00:16:30 – Purpose Beyond the Paycheck
00:19:02 – Colleen’s Three-Step Framework for Fulfillment
00:24:22 – Resilience and Patience: The Unsexy Truth
Call to ActionIf you want to align your values with your leadership practice, explore more about Colleen Slaughter’s work on BolderMoves.com. You can also find her on LinkedIn for her weekly insights on bold leadership.
https://www.linkedin.com/in/colleenslaughter/ 
 

80 How to Grow - with John Gallagher

In this episode, I am joined by John Gallagher, an executive coach, host of the Uncommon Leader Podcast, and creator of Champions Brew, to explore the principles of leadership, personal growth, and the importance of intentionality.Drawing on over 25 years of leadership experience, John shares practical frameworks for transforming leaders and organisations, from developing personal discipline to cultivating leaders who inspire and equip others.We discuss how leaders can raise the average of those around them, creating high-performing teams with purpose.John also reflects on the importance of faith and family, showing how personal and professional growth are deeply interconnected.Key Quotes:"Good intentions without discipline lead to excuses, but good discipline with intention leads to excellence." —John Gallagher [00:18:14]"You are the average of the five people you spend the most time with. So look at your circle and raise the average." —John Gallagher [00:26:20]Chapter Breakdown and Timestamps:John Gallagher's Leadership Journey [00:00:57]John reflects on his 25-year journey into leadership and the influence of John Maxwell’s 21 Irrefutable Laws of Leadership.The Importance of Family and Relationships [00:03:38]John talks about his Irish roots, a recent family reunion, and the importance of nurturing relationships with loved ones.Defining Leadership and Influence [00:09:52]John shares his simple definition of leadership as influence and how he applies this philosophy in coaching others.The Pain of Change vs. Staying the Same [00:11:22]Through a metaphor about a chirping smoke detector, John illustrates the necessity of making uncomfortable decisions to achieve growth.The Seven Steps to Personal Growth [00:15:55]John outlines his seven-step framework for growth, covering decision-making, discipline, and the need for continuous reflection.Intentionality in Leadership and Faith [00:22:00]John explains how his faith drives his leadership approach, emphasizing how core values like love and empathy are key to influencing others without being overbearing.Raising the Average in Leadership [00:26:00]Inspired by Jim Rohn’s famous quote, John challenges leaders to constantly raise the average of the people they surround themselves with and those they influence.Future Projects and Personal Growth [00:27:40]John reveals his upcoming book, Excellence Only Happens on Purpose, and his commitment to continuous growth in all aspects of life.Actionable Insights:Embrace Discipline with Intention: Focus on consistent daily habits—whether in leadership, fitness, or family life—that align with your long-term goals.Raise the Average: Surround yourself with people who challenge and inspire you to grow. Be the kind of leader who raises the average in every room you enter.Make the Tough Decisions: Whether in life or leadership, growth comes when the pain of staying the same becomes greater than the pain of change.For more wisdom from John Gallagher, check out his podcast, Uncommon Leader, or subscribe to his Champions Brew newsletter:https://www.coachjohngallagher.com/________________________________________When you’re ready to take the next step in empowering your managers and driving team performance, I’m here to help with the fast-to-deploy, high-impact Practical Leadership Playbook course.2 x 30 minutes a week over 9 weeks – live expert led virtual sessions + group coaching to deal with the real challenges. This program is designed to turn your managers into confident, effective leaders who inspire their teams to excel.In the meantime, you can start making an impact right away:>>> Download your free guide: ‘5 Steps to Transform Your 1-to-1s’Discover practical strategies to make these key meetings much more meaningful and productive. (Hint: track them in a shared doc, put 15 mins planning + 30 mins meeting in both your calendars recurring, follow a set, repeating agenda.)If you have any questions or want to explore how the Playbook course can work for your organisation, don’t hesitate to reach out!https://practical-leadership.academy/

79 How to know when you have the right answer - with Adam Boddison CEO Association for Project Management

In this episode, we dive deep into the art of decision-making with Adam Boddison, a leader with extensive experience in project management. Together, we explore how managers and leaders can develop confidence in knowing when they’ve found the right answer. Decision-making is a crucial skill for any leader, and Adam shares practical strategies and insights that help clarify this often complex process.
Key Takeaways:
Decision-Making Isn’t Just About Data
Adam emphasizes that while data is important, relying solely on it can lead to indecision. Leaders need to combine data with intuition, experience, and context to arrive at well-rounded decisions.
The Importance of Asking the Right Questions
Before making a decision, leaders should focus on asking the right questions. Adam discusses how framing a problem correctly can uncover the most valuable insights, leading to better outcomes.
Confidence in Uncertainty
No decision will ever be 100% risk-free. Adam talks about how leaders must learn to be comfortable with uncertainty and trust in their judgment, even when all the answers aren’t immediately clear.
Knowing When to Act
One of the biggest challenges leaders face is knowing when to make a decision and when to wait for more information. Adam shares his approach to balancing urgency with patience, ensuring that decisions are made with both speed and care.
The Role of Collaboration in Decision-Making
Decision-making doesn’t happen in a vacuum. Adam highlights the importance of involving your team and stakeholders in the process. Collaboration brings diverse perspectives that can illuminate blind spots and lead to more robust decisions.
 
 
Memorable Quotes:
"Data gives you part of the picture, but if you wait for all the data, you might miss the window to act."
"Asking the right questions upfront changes everything—it’s about framing the problem correctly."
"It’s not about eliminating uncertainty, it’s about leading with confidence in the face of it."
 
 
Actionable Insights:
Trust your instincts: Data is important, but your experience and gut feelings are crucial too. Use them together to guide your decisions.
Collaborate effectively: Don’t make decisions in isolation. Seek input from your team to get a broader perspective.
Be decisive: Don’t wait for perfect information—it rarely exists. Learn to make decisions with the information you have.
 
https://www.apm.org.uk/about-us/profile/professor-adam-boddison/
https://www.linkedin.com/in/adamboddison
_______________________________________________________________
When you're ready to take the next step in empowering your managers and driving team performance, I'm here to help with the fast-to-deploy, high-impact Practical Leadership Playbook course.
2 x 30 minutes a week over 9 weeks - live expert led virtual sessions + group coaching to deal with the real challenges.
 
This program is designed to turn your managers into confident, effective leaders who inspire their teams to excel.
In the meantime, you can start making an impact right away:
>>> Download your free guide: '5 Steps to Transform Your 1-to-1s'
Discover practical strategies to make these key meetings much more meaningful and productive. (Hint: track them in a shared doc, put 15 mins planning + 30 mins meeting in both your calendars recurring, follow a set, repeating agenda.)
If you have any questions or want to explore how the Playbook course can work for your organisation, don’t hesitate to reach out!
https://practical-leadership.academy/

78. How to hire better - skills first - with Mark Smith Ph.D

Today, I had the pleasure of speaking with Mark Smith, a respected HR consultant with a PhD in organisational psychology. Mark is also the author of "A Better Choice: The Manager’s Guide to Skills First Hiring." We dive deep into the realm of hiring and uncover how adopting a skills-first approach can significantly improve your hiring success.
In this episode, Mark shares his extensive experience in talent acquisition and organisational assessments, offering practical advice and insights for leaders looking to enhance their hiring practices. Here’s a brief overview of what we discussed:
Introduction to skills-first hiring
Mark begins by explaining the essence of skills-first hiring, emphasising the importance of evaluating candidates based on their skills, abilities, and motivations rather than their educational background or years of experience. This approach is designed to identify the best fit for the job and the organisation.
Challenges of traditional hiring practices
We discuss the common pitfalls of traditional hiring practices, such as over-reliance on education and experience as indicators of job performance. Mark highlights how these criteria can often be misleading and suggests more effective alternatives.
Structured interview processes
One of the key takeaways from our conversation is the importance of structured interviews. Mark explains how asking consistent questions and evaluating responses in a standardised manner can enhance the reliability and validity of the interview process.
Role play assessments and pattern disruption
Mark introduces the concept of role play assessments and pattern disruption to reveal true candidate capabilities. By simulating realistic work scenarios and introducing unexpected changes, employers can better gauge how candidates handle real-world challenges.
Final tips and takeaways
As we wrap up, Mark shares his top recommendations for hiring managers looking to adopt a skills-first approach. From leveraging technology to streamlining the interview process, these tips are designed to help you make more informed and effective hiring decisions.
Join us for an insightful discussion packed with practical advice to improve your hiring strategy. Whether you're a seasoned HR professional or a new manager, this episode offers valuable insights to help you hire better.
Key Quotes and Timings:
 
"The bad hire typically occurs because it's a bad personality fit" (00:07:57 - 00:08:05) Mark highlights that most hiring mistakes stem from personality mismatches rather than a lack of knowledge or skills.
"And if you're hiring, you shouldn't really care where the knowledge, where the skills came from" (00:27:41 - 00:28:00) Emphasising the importance of skills over traditional educational credentials, Mark suggests focusing on what candidates can do rather than where they learned it.
"How are you going to respond to kind of a realistic work situation" (00:17:01 - 00:17:23) Mark discusses the value of role play assessments in revealing how candidates handle practical job scenarios, providing a more accurate picture of their abilities.
"Revealing true skills through pattern disruption" (00:19:00 - 00:19:14) Introducing unexpected changes in assessments helps uncover candidates' adaptability and problem-solving skills, crucial for many roles today.
 
For more details and resources mentioned in this episode, check out the links in the description. Don't forget to subscribe to the Practical Leadership Podcast for more insights and interviews with industry experts.
Find Mark here: https://www.abetterchoicehire.com/mark-smith

77. How to scale your family and career - with Aaron Ross

In this episode, I had the pleasure of chatting with Aaron Ross. Aaron is an entrepreneur, keynote speaker, and renowned author of "Predictable Revenue" and "From Impossible to Inevitable." He's a father of ten and has an incredible story to share.In our conversation, we dive into the chaos and beauty of Aaron's life, focusing on his experiences balancing a massive family with his professional aspirations. Aaron talks about his journey from working at Salesforce to creating a successful sales system, and how his family motivated him to achieve financial success.Key Points and Frameworks:Hypergrowth Model: Aaron describes his family's growth as hypergrowth, drawing a parallel between scaling a business and scaling a family.Emotional Intelligence: He emphasises the importance of emotional intelligence in navigating the complexities of life and work. Aaron believes that emotional intelligence will be a crucial skill for future success.Love as a Practice: Aaron shares his insights on love, viewing it as a skill to be practiced rather than just a feeling. This perspective has been shaped by his experiences raising a diverse and dynamic family.Constraints and Determination: Aaron discusses how constraints, like having a large family, forced him to be laser-focused and determined in his professional life. He prefers the term "determination" over "discipline," emphasising the importance of doing what feels right and following one's intuition.Nonlinear Path to Success: Aaron's career and personal life are marked by a nonlinear journey, where he often had to jump in feet first and figure things out as he went along. This approach led to many successes, despite initial uncertainties.Memorable Quotes:"We hyper-scaled the family." – Aaron Ross, discussing the rapid growth of his family. (00:03:02)"Emotional intelligence will be one of the defining skills for future success." – Aaron Ross, on the importance of emotional intelligence. (00:08:20)"Love is a skill, not a feeling." – Aaron Ross, sharing his perspective on love and relationships. (00:09:49)"Life is so weird." – Aaron Ross, summarising his view on the unpredictability of life. (00:49:51)"Everyone's doing their best, even when it doesn't look like it, including yourself." – Aaron Ross, emphasising the importance of practicing acceptance and appreciation. (00:50:34)Tune in to hear Aaron Ross's fascinating insights and stories. Whether you're a leader, parent, or both, there's plenty to learn from his experiences!

76. How to grow faster with ’real’ HR- with Louise Kennedy MD of Oculus HR

In this episode of the Practical Leadership Podcast, I chat with Louise Kennedy, the dynamic Managing Director of Oculus HR. Louise has built her career around 'real' HR, moving beyond the typical transactional functions to create meaningful, growth-oriented HR strategies.We dive deep into her journey, from her early days in manufacturing to establishing her award-winning HR consultancy. Louise shares how Oculus HR supports businesses of all sizes, focusing on creating robust cultures and sustainable growth.We explore several key models and methods that Louise and her team use to transform HR from a back-office function to a pivotal component of business success. One of the standout programs discussed is the "Rising Stars" program, designed to identify and nurture high-potential employees, ensuring they are equipped to lead the company forward.Louise emphasizes the importance of understanding and addressing employee personal challenges, promoting emotional intelligence, and fostering a positive, inclusive culture. Her insights on how to prioritize personal well-being for success are particularly resonant, as she believes that a leader's health and balance are crucial to their effectiveness.Join us as we uncover the secrets behind 'real' HR and how it can drive your business to new heights.Key elements from the episode1. Understanding employee personal challenges"You don't know what people have gone through before they come to work. For instance, we had an employee whose wife was diagnosed with ADHD and autism, and it significantly impacted his work life." (17:22)Louise stresses the importance of recognising the personal challenges employees face and creating a supportive environment to help them manage these challenges effectively.2. Empowering employees' leadership role"We implement emotional intelligence assessments and training, focusing on self-confidence, resilience, and optimism to build better leaders." (11:13)Louise talks about how developing emotional intelligence in leaders is crucial for fostering a respectful and effective work environment, which in turn empowers employees to take on leadership roles confidently.3. Inside a 'rising star' program"Our Rising Stars program identifies high-potential employees and supports their development through emotional intelligence training, mentorship, and project assignments." (13:50)This program is designed to cultivate future leaders by providing structured growth opportunities and aligning their development with the company’s strategic goals.4. Prioritise personal well-being for success"Nourish your body and nurture your soul. Over the past 18 months, I've incorporated yoga, walking, and other activities into my routine to become the best version of myself." (22:37)Louise underscores the importance of personal well-being, advocating for practices that enhance physical and mental health as foundational to professional success and leadership effectiveness.This episode is packed with practical advice and real-world examples that illustrate how HR can be a driving force in business growth. Don’t miss out on Louise Kennedy’s invaluable insights into creating a thriving, people-centric organisation.

75. How to build with the exit in mind - Laurie Barkman - The Business Transition Sherpa

Today, we dive into the essential topic of building a business with the end in mind. My guest is Laurie Barkman, author of the Business Transition Handbook and a seasoned Business Transition Sherpa. Laurie shares invaluable insights and strategies on preparing for a successful business exit. Whether you're a new entrepreneur or a seasoned business owner, this episode is packed with practical advice to help you plan your business journey from start to finish.Laurie begins by explaining the concept of a Business Transition Sherpa. Think of a Sherpa guiding climbers up Mount Everest. Laurie provides similar guidance, but for business owners navigating the complex terrain of succession planning and business transitions. She emphasises that the process should start early, ideally years before the actual exit, to ensure a seamless and profitable transition.One of the key frameworks Laurie discusses is the "three-legged stool" of business readiness. This includes personal readiness, business readiness, and financial readiness. She highlights the importance of evaluating these areas regularly to identify any gaps or risks that could impact the business's value or the owner's ability to exit successfully.Laurie also talks about the significance of understanding what makes a business saleable. It's not just about having a profitable company but also about having transferable value that buyers find attractive. This includes having solid operational systems, a reliable customer base, and minimizing risks that could deter potential buyers.Another critical point Laurie makes is about the emotional aspect of selling a business. For many owners, their business is like a child, making the decision to sell highly emotional. Laurie addresses the need to balance logic and emotion in business decisions, ensuring that the head, heart, and wallet are all considered.Key Elements DiscussedBalancing logic and emotion in businessLaurie mentions, "There's an emotional component to this as well, right? That's the heart and it's hard. You know, they've built the business or they've inherited the business." (14:51)She emphasises that while the financial and strategic aspects of selling are crucial, addressing the emotional side is equally important to avoid future regrets.Think like a buyer"If we understand and can think like a buyer and look at our business from the outside in like a buyer, you'll be better off." (8:20)Laurie advises business owners to view their business through the lens of a potential buyer to identify and mitigate risks that could lower the business's value.Understanding what makes a business saleableLaurie explains, "What problem does your company solve for another company? Buyers decide the price and the private market." (7:31)She stresses the importance of creating a business that is not only profitable but also has transferable value and solves significant problems for its potential buyers.What is a business transition sherpa?Laurie describes her role: "It is someone who cares so much about the experience of business owners on their journey... I'm guiding my business owner clients and people all over the world how to maximize that experience so they can have an exit without regret." (00:18)As a Business Transition Sherpa, Laurie helps business owners navigate the complexities of succession planning, ensuring they are well-prepared for a successful exit.Tune in to hear Laurie Barkman's expert advice on building with the exit in mind, ensuring that your business journey is well-planned and profitable. You can find Laurie and her resources at https://thebusinesstransitionsherpa.com/.

74. How to have a successful life - with Ken Rusk author of ”Blue Collar Cash”

In today's episode, we’re joined by Ken Rusk, a successful entrepreneur and author of "Blue Collar Cash." Ken shares his journey from (to?) ditch digger to thriving business owner, emphasizing the importance of visualisation, goal setting, and empowering employees.
Ken introduces several key methods and frameworks:
Visualization: Ken stresses the power of visualizing your future in detail. He encourages drawing out your ideal life, from your home to your car and vacations.
Employee Empowerment: He believes in knowing and supporting the personal goals of employees to drive organizational success.
Trade Jobs Advantage: Highlighting the significant financial and personal benefits of pursuing trade careers over traditional college paths.
Quotes and Timings:
"Empower your employees fully." - On the importance of understanding and supporting employees’ personal goals. (00:06:00)
"The college crisis - lack of direction." - Discussing the inefficiencies and challenges within the current college system. (00:11:37)
"Take control - visualize your future." - Ken explains the power of detailed visualization in achieving personal and professional goals. (00:19:00)
"Trade jobs, a $400,000 advantage." - On the financial benefits of choosing trade careers over college. (00:13:18)
"Empower your team for success." - Emphasizing the importance of empowering employees to drive business success. (00:07:08)
This is one I've made my kids listen to.
Join us for an inspiring discussion that offers practical advice on achieving success and empowering those around you. Tune in to discover how you can take control of your future and lead effectively.
Find Ken here: https://linktr.ee/kenrusk

73. How to make good decisions every time - with Juliane Sterzl - SVP Global Sales Coachhub

Today, we're joined by Juliane Sterzl, the Senior Vice President of Global Sales at CoachHub. Our episode, titled "How make the right decision every time," delves into transforming workplace cultures and making effective decisions.Juliane introduces several key models and methods for fostering a healthy, growth-oriented work environment:Diversity of Thought in Decision Making: Incorporating diverse perspectives to enhance decision-making processes and outcomes.Fail Fast Principle: Encouraging rapid experimentation and learning from failures to accelerate innovation.Strategic Decision-Making Framework: Developing a structured approach to make informed and timely decisions.Impactful Quotes and Timings:"We're not just filling roles, we're fostering potential." Discussing the deeper purpose of HR beyond hiring. (00:15:22)"If we don't take care of our people, who will?" Emphasizing the importance of a proactive approach in people management. (00:18:57)"Every skill gap is an opportunity for growth, not just for individuals but for the whole organization." Highlighting the positive aspects of identifying and addressing skill gaps. (00:21:34)"Making the right decision every time requires asking the right questions." On the importance of effective questioning in decision-making. (00:06:56)"Diversity of thought is the true essence of leadership." Reflecting on the value of diverse perspectives in leadership. (00:22:14)Join us as Juliane provides actionable insights on how to transform organizational culture from one of fear to one of love, trust, and productivity.

72. How to lead and influence internationally - with Jose Ucar - communcation expert

In this episode, I had the pleasure of speaking with Jose Ucar, an international Amazon best-selling author and expert in global influence. Known for his Latin flair, Jose is a master communicator and coach who helps leaders navigate the complexities of international leadership.SummaryIn our conversation, Jose shares practical frameworks and methods to improve international leadership and communication. Drawing from his extensive experience, Jose introduces us to his "SIMPLER" and "FOAM" frameworks, designed to enhance effective communication across different cultures.Key Models and MethodsSIMPLER Framework:S: Slow down - Focus on the person in front of you and slow down your thinking.I: Intentional Influence - Communicate with intention.M: Multicultural Lens - Engage openly with curiosity about different cultures.P: Preconceptions - Recognize and clear preconceptions.L: Language - Be mindful of the proficiency level of the other person.E: Energy - Engage with contagious and compelling energy.R: Reflection/Reframe - Reflect on interactions to improve.FOAM Framework:F: Flexibility - Adapt to different realities and environments.O: Ownership - Take responsibility for communication outcomes.A: Adaptability - Align communication styles to build rapport.M: Mind the Gap - Recognize and bridge communication gaps.Main Discussion PointsThe Importance of Intention and Reflection:Jose emphasizes the need to be intentional in every conversation. Reflecting on interactions helps leaders improve their communication skills and influence.Navigating Multicultural Communication:Understanding and respecting cultural differences are crucial. Leaders should engage with curiosity and adapt their communication styles to bridge gaps.Building Rapport and Connecting Emotionally:Effective leadership involves connecting on an emotional level. By understanding others' perspectives and showing genuine interest, leaders can create lasting influence.Flexibility and Ownership in Communication:Leaders must be flexible and take ownership of their communication. By adapting their approach and being responsible for the outcomes, they can improve their effectiveness.Memorable Quotes00:06:08 - "After every interaction, if we want to be more intentional and get better in our communication, we can always have a moment of reflection."00:13:49 - "If somebody doesn't understand, it's your fault. It's not that they don't understand you, it's that you haven't explained yourself clearly."00:21:40 - "Leave people better off after interacting with you."00:18:27 - "Respect and acceptance are key to connecting with people from different cultures."ConclusionJose Ucar provides valuable insights and practical frameworks for enhancing international leadership and communication. His "SIMPLER" and "FOAM" models offer actionable steps for leaders to improve their influence across cultures. Tune in to learn how to lead and influence effectively on a global scale.Find Jose here:https://joseucar.com/https://www.linkedin.com/in/jose-luis-ucar/

71. How to avoid your company failing with René Janssen

Introduction
Today, we have René Janssen, CEO and founder of Lepaya, join us. René has an impressive track record, having raised $85 million to support his innovative training platform. His journey spans from scaling startups to managing acquisitions by giants like Alibaba.
Summary
In this episode, René Janssen shares his invaluable insights on avoiding company failure through strategic people development. René’s experience facing challenges in scaling productivity and retaining talent, led him to create Lepaya.
Lepaya focuses on ensuring employees have the right skills at the right time, blending technology with human touch to enhance productivity and retention.
Key Models and Methods
Right Skills, Right Time: Ensuring employees are equipped with the necessary skills at the precise moment they need them.
Strategic People Development: Viewing talent management and development as a core strategic function rather than a reactive, operational task.
Blended Learning: Combining e-learning with human-led coaching to address both technical and soft skills effectively.
 
Main Discussion Points
Pain Points and Motivation:
René’s drive to solve the pain points he experienced at Lazada, particularly around productivity and retention.
The importance of experiencing pain firsthand to be fully committed to solving it.
Challenges in E-commerce and Training:
Issues faced in the fast-growing e-commerce market in Southeast Asia.
The inadequacy of traditional learning methods and the need for innovative, scalable training solutions.
Importance of Soft Skills:
The crucial role of soft skills in driving productivity.
The necessity of human interaction in learning these skills, even in the age of AI.
Strategic Function of People Development:
Making talent management a strategic priority.
Aligning business needs with employee aspirations for mutual growth.
Using data to measure the effectiveness of training and making iterative improvements.
Role of Lepaya:
How Lepaya helps organizations transition from operational training to strategic people development.
The impact of combining technology and human facilitation to deliver effective learning solutions.
Memorable Quotes
00:06:37 - "If we don't do something, who will? If not us, then who? If not now, then when?"
00:10:37 - "Soft skills are best learned from soft people. You need to learn how to deal with other people from other people."
00:19:13 - "Collecting data on training effectiveness is crucial. Measure and be honest about the impact."
00:24:26 - "What happens if you train people and they leave? Worse is if you don’t train them and they stay."
Find Rene and Lepaya here:
https://www.linkedin.com/in/renejanssen/
https://www.lepaya.com/ 

70. How to write your book - with Everett O’Keefe founder of Ignite Press

Today, we're joined by Everett O’Keefe, best-selling author, speaker and the founder of Ignite Press.
Everett shared his expertise on how to leverage the power of publishing to enhance your business and personal brand.
Everett introduced a practical model to simplify the book writing process:
FAQ & SAQ Model: This involves identifying Frequently Asked Questions (FAQs) and Should Ask Questions (SAQs) related to your expertise.
This content forms the basis of your book, helping establish authority and demonstrate expertise.
 
Great quotes:
"That's why I call a book the great force multiplier." Discussing the extensive impact a book can have on one's professional influence. (00:03:51)
"You don't have to sequester yourself on Walden Pond to write a book." Debunking the myth that writing a book requires complete isolation. (00:06:09)
"A book doesn't just communicate your authority, it screams it." On how publishing a book can significantly boost your perceived expertise. (00:08:35)
"Every FAQ is a chapter waiting to be written." Emphasizing the ease of generating book content from frequently asked questions. (00:09:14)
"Books outlive their authors, carrying your legacy forward." Highlighting the enduring nature of a published book. (00:15:32)
 
In this episode, Everett provides invaluable insights into using book writing as a strategic tool for business growth and leadership enhancement.
Tune in to learn how to start your authorship journey effectively and use your publication to carve out a niche of authority in your field.
Get your copy of Everett's book "The Power of Published" here: https://mypodcastperk.com/ 
Book a time to discuss your book with Everett here! : https://meetings.ignitepress.us/everett 

69. How to shift your organisation from fear to love - with Malti Bhojwani

In today's episode, "How to Shift Your Organisation from Fear to Love," we're joined by Malti Bhojwani, a seasoned executive coach and author, who shares her expert insights on transforming workplace environments.Malti introduces us to impactful frameworks for fostering a shift from fear-based to love-based organizational culture. She emphasizes the importance of leaders beginning this transformation by introspecting and shifting their own mindsets. Key steps include:Creating Vision and Tension: Identifying a 'promised land' or a 'burning platform' to motivate change.Evaluating Current Practices: Assessing current behaviors and practices against desired outcomes.Adopting Love-Based Practices: Encouraging behaviors rooted in trust, transparency, and accountability.great quotes:"Organizations don't transform. People do." Highlighting the focus on individual change within organizational transformation. (00:02:28)"From fear, including micromanagement and control, to love, which includes accountability and trust." Discussing the shift from restrictive to expansive organizational practices. (00:05:04)"Behaviors are driven by mindset." Underscoring the need to change underlying beliefs to alter behaviors. (00:03:45)This episode is a must-listen for leaders looking to cultivate a more dynamic and supportive workplace atmosphere. Join us as we explore how to navigate this crucial shift in organizational culture.Find Malti here:https://maltibhojwani.com/https://www.facebook.com/MaltiBhojwaniProfessionalLifeCoachhttps://x.com/MaltiBhojwanihttps://www.youtube.com/maltibhojwanihttps://in.pinterest.com/maltibhojwanihttps://www.instagram.com/maltibhojwani/

68. How to fill the void in life - with Nancy Ho

In this enlightening episode we're diving deep with author and coach Nancy Ho into: "How to Fill the Void in Your Life."
Nancy, a seasoned life strategist and coach, brings her profound insights into addressing the often-unspoken gaps experienced by successful professionals.
During our conversation, Nancy outlined several key models and methods:
Exploring Childhood Roots: Investigating how unresolved childhood experiences can influence present feelings and behaviors.
Addressing Pain Points: Recognizing and acknowledging personal and professional challenges rather than masking them.
The Facts Approach: Focusing on the undeniable facts of one's situation to guide actions and emotions.
 
Impactful Quotes and Timings:
"It's not about the present problem... it's about the childhood." Exploring how past experiences shape current feelings. (00:06:49)
"We manage... and then we manage better." On learning and evolving through life's challenges. (00:07:16)
"Living a life with no regrets." Nancy's life philosophy in her own words. (00:01:37)
"Despite professional success, I feel this void. I wake up with it." Nancy addresses the deep-seated feelings of emptiness that can persist despite outward achievements. (00:14:56)
"All our feelings come from thoughts created in the moment." She explains how our immediate thoughts shape our emotions, underscoring the connection between mind and mood. (00:21:29)
"Thoughts have no power until we give them attention." Nancy highlights the control we have over our mental engagement and the power of our focus. (00:22:33)
 
Nancy mentions the classic short book from James Allen published in 1903 and now in the public domain: "As a man thinketh" available here: https://practical-leadership.academy/as-a-man-thinketh-james-allen/
Find Nancy here:
https://www.linkedin.com/in/nancy-ho-exec-coach/
nancyho.net
 
 

67. How to inspire greatness in others - Coach Jim Johnson

In this episode, we are thrilled to have Coach Jim Johnson, an exceptional figure in the world of high school basketball and a master of transforming teams and lives. Coach Johnson shares his inspiring journey and the pivotal moments that defined his leadership philosophy.
He introduces us to his seven key leadership principles, with a strong focus on building trust and clarifying vision.
He emphasizes the importance of aligning words with actions and the power of effective communication in nurturing team culture.
Coach Johnson also details his approach to turning adversities into opportunities, illustrating this with the heartwarming story of his player, J-Mac, whose miraculous game not only uplifted a team but also captured hearts worldwide.
Coach Jim’s 7 keys to effective leadership
Clarify Your Vision - Define and communicate a clear personal and team mission to guide actions and decisions.
Build Trust - Align words with actions to foster trust and develop plans to actively build and maintain it within the team.
Create an Edge - Establish a competitive advantage by encouraging innovation and continuous improvement.
Effective Communication - Prioritize listening over speaking and ensure open, honest exchanges that drive team cohesion.
Lead by Example - Demonstrate the behaviors and attitudes expected of team members, setting a standard for others to follow.
Leave a Profit - Strive to enhance every situation and relationship you encounter, contributing positively to outcomes.
Become a Servant Leader - Flip the traditional leadership pyramid by supporting and uplifting team members to foster their growth and success.
 
Impactful Quotes and Timings:
"Leadership is not about having all the answers; it’s about asking the right questions." - Highlighting his philosophy on leadership. (00:31:36)
"Respect all people, spread kindness, and serve others." - His mantra for personal and professional conduct. (00:31:46)
"The best leaders are the ones who are the best servants." - On the essence of servant leadership. (00:24:37)
"We over me" - Describing his team-oriented approach to success. (00:08:29)
Jim publishes a lot of open content to help his community of leaders. You can find him here:
https://coachjimjohnson.com/are-you-a-master-presenter/
https://www.linkedin.com/in/coachjimjohnson/
https://twitter.com/coachjimjohnson
https://www.facebook.com/CoachJimJohnson/